Returns & Exchanges
We want you and your little ones to love every purchase, which is why we offer a 30-day window for returns on all unworn clothing and unopened toys. Items must be in their original packaging with tags attached to ensure a smooth refund or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items securely in their original packaging, ensuring all clothing tags are intact and toy boxes are unopened.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing